Terminology
“Client”, “Users”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our service Cloudforspeed’s Hosting.
By using Cloudforspeed’s Hosting products and services, you agree to comply with our policies. We reserve the right to cancel, suspend, or terminate any service provided with or without a refund or notice or warning for any reason. We also reserve the right to change and modify the Terms of Service at any time with or without client notification. It is up to you, the client to periodically check and familiarize himself or herself with the recent Terms of Service. If any client does not comply with the new Terms of Service modifications, his or her service will be terminated.
Payment, Refunds, and Cancellations
All payment invoices are sent 7 days prior to the payment due date. Failure to pay by the due date will result in service suspension, then termination. We reserve the right to suspend or terminate at any time after your service is overdue.
We do not offer any refunds.
Disputes
Any payment chargebacks will flag your account. We reserve the right to terminate your services immediately. Any illegal action threats will result in immediate termination of your account and services.
Support
Cloudforspeed’s Hosting services are all unmanaged. We provide you with all the basic tools needed to get full access to your service. We provide basic knowledge base articles to assist you in any questions you may have.
We will, however, provide support for any issues regarding hardware, control panels, or server’s related issue. Our support is best effort basis.
We DON’T provide support for web apps or scripts you are running.
We do not tolerate duplicate support tickets including emails. Failure to comply will result in termination of account and services.
Backups
We do not take backups of client data and it is highly recommended for all clients to take remote backups in case of data loss. Cloudforspeed’s Hosting is not responsible for data loss.
SLA
We do not operate any SLA agreement. Uptime is operated on a best effort basis. We will not process any refunds or compensations due to service outages and or downtime.
Last updated: 22/9/2021